LG VX6000 problems continue...

Thread view:

Enable EMail Alerts

Start New Thread

Thread rating:

Halogen8 - 25 Jan 2004 18:04 GMT

I had problems with the battery life of my first phone, and most people in
here suggested the phone was bad, so did LG when I called them, so I
exchanged for the same phone. This new one seemed to be fine all day
yesterday.

Until last night I went to make a phone call, and the inside screen was lit
and all white. I couldn't get it to show any of the normal info. I turned
it off and on, no go. I turned it off, took the battery out, let it sit a
minute, then put it back together and turned it on. It still had the white
screen, but after playing with it a bit, everything went back to normal. I
could then make a phone call, and wrote it off as a software glitch.

I went to bed a little while after that, and it was missing 1 bar from it
battery, which was fine, cus I talked on it a bit yesterday. But when I
woke up, the phone was off! I turned it on, and the battery was dead. The
only thing I can assume is that the software glitch caused the screen to
turn white in the middle of the night and stay lit, draining the battery
until it shut off.

While these kinds of problems are ridiculous anytime, I have come to expect
them every once in a while with todays phones. However it is highly
questionable when it happens within the first day of using a phone.

Has anyone else had an similar experience with this phone?

Reply to this Message

ME - 25 Jan 2004 21:23 GMT

Nope, no problems since I got it in Oct.

>I had problems with the battery life of my first phone, and most people in
>here suggested the phone was bad, so did LG when I called them, so I
[quoted text clipped - 20 lines]
>
>Has anyone else had an similar experience with this phone?

Reply to this Message

Norbert Becker - 25 Jan 2004 22:32 GMT

No, I am amazed that it recharges so quickly (just a few hours). Sounds like
somehow
you got 2 duds in a row, and should be able to get a new one.

BTW, this is a great phone!

> I had problems with the battery life of my first phone, and most people in
> here suggested the phone was bad, so did LG when I called them, so I
[quoted text clipped - 20 lines]
>
> Has anyone else had an similar experience with this phone?

Reply to this Message

Leonard T. Armstrong - 28 Jan 2004 00:31 GMT

I can't say my problems are identical, but I am having a battery charge life
of between 12 to 20 hours. I'm currently still in the middle of diagnosing
if it is the phone or the battery. (My partner has an identical phone and we
are currently switching batteries.)

I'll keep you posted.

-- Leonard

> I had problems with the battery life of my first phone, and most people in
> here suggested the phone was bad, so did LG when I called them, so I
[quoted text clipped - 20 lines]
>
> Has anyone else had an similar experience with this phone?

Reply to this Message

Halogen8 - 28 Jan 2004 07:37 GMT

Let me know if you determine if it is the phone or battery. One setting you
can check in the phone is the "Power Save" function in the settings. Make
sure that is not set to always on.

I am actually now on my third phone. My second one had much better battery
life, however had a huge bug. My guess is that is was a software bug. The
main screen on the phone would just go white and I couldn't get it to
display anything. The phone would still work, ie I could still make phone
calls. I just couldn't see what was going on. I would have to remove the
battery and replace it to fix this. This problem was occuring often so I
took it in for replacement.

The rep said they had a bad batch of vx6000's, and replaced mine
immediately. However I had to wait in an hour line.

> I can't say my problems are identical, but I am having a battery charge life
> of between 12 to 20 hours. I'm currently still in the middle of diagnosing
[quoted text clipped - 35 lines]
> >
> > Has anyone else had an similar experience with this phone?

Reply to this Message

Leonard T. Armstrong - 30 Jan 2004 00:59 GMT

Well, I'm still unclear what the problem is. It doesn't seem to be the
battery since when I switched batteries with my partner she kept about a 2-3
day standby time and I still had a 12-20 hour range.

I also noticed that, although we both get poor reception in the house, she
seems to always have at least 1 battery line where I often have 0. It is my
understanding that reception loss makes the phone work harder and thus,
could that be the cause of my poor battery life?

I took it back to Verizon today and the tech told me he "increased my port
speed" but he was unclear on just what that would do. I'm going to continue
to monitor the situation and I have a feeling the phone will be making
another trip back to the store this weekend.

Any thoughts from anyone?

-- Leonard

> Let me know if you determine if it is the phone or battery. One setting you
> can check in the phone is the "Power Save" function in the settings. Make
[quoted text clipped - 55 lines]
> > >
> > > Has anyone else had an similar experience with this phone?

Reply to this Message

Halogen8 - 30 Jan 2004 04:17 GMT

When mine just died the other day, I took it back to the store and they said
there was a batch of vx6000's that were bad. I dunno if that was a line of
BS or what, but why don't you try a new one before your 15 days are up?

I'm on my 3rd vx6000, and am unimpressed with both verizons service and the
phone. I get dropped calls, and the phones batter doesn't seem to last very
long. But I think I'll stay with them because of the corporate discount I'm
recieving. Its quite cheap, and will work ok for now. Maybe in a year
someone else will be better.

> Well, I'm still unclear what the problem is. It doesn't seem to be the
> battery since when I switched batteries with my partner she kept about a 2-3
[quoted text clipped - 85 lines]
> > > >
> > > > Has anyone else had an similar experience with this phone?

Reply to this Message

ME - 30 Jan 2004 08:21 GMT

Any computer problems?

>When mine just died the other day, I took it back to the store and they said
>there was a batch of vx6000's that were bad. I dunno if that was a line of
[quoted text clipped - 109 lines]
>> > > >
>> > > > Has anyone else had an similar experience with this phone?

Reply to this Message

Halogen8 - 31 Jan 2004 00:46 GMT

What do you mean?

> Any computer problems?
>
[quoted text clipped - 111 lines]
> >> > > >
> >> > > > Has anyone else had an similar experience with this phone?

Reply to this Message

Dr.WireMORE - 31 Jan 2004 15:36 GMT

While it is not the norm, it appears to happen more than not: A mfg has a
bad batch of product. It is one mfg run, one plant, one week, one day:
Have had similar concerns with various mfgs (Kyocera, Motorola, Samsung...
and although I love LG, it would seem they are not immune either).
Sometimes it isn't the phone, but a critical component that is bad from a
3rd source. The net is the same: bad batch of component(s) translates to
bad phones, and I've seen a batch be as many as 2000+.

From our practical evidence: The LG VX6000 has been a fairly reliable
phone.... but not immune to industry <oops>

Dr. WireMORE
Wireless Consulting/Training and Midwest Master Agent.

> What do you mean?

=
<snip>> > Any computer problems?

> > >When mine just died the other day, I took it back to the store and they
> said
> > >there was a batch of vx6000's that were bad. I dunno if that was a line

Reply to this Message

Leonard T. Armstrong - 31 Jan 2004 15:58 GMT

OK, based on (1) having the "port speed increased" not helping my problem
and (2) the recommendations of this group, I took the phone back yesterday.
Jury is still out on how the new one will cooperate. Hopefully it will be
just fine -- I really do like the phone a lot.

By the way, here's a funny story from when I took the phone in for service
the first time. I was describing to the tech that the phone was getting
about 12 hours of standby-only time on a battery charge. He mumbled
something like "That's about right." "Huh?" I asked. He replied "The phone
has about a one day battery life." As calmly as I could I reminded him that
a day is significantly longer than 12 hours and I also reminded him that my
partner had an identical phone, purchased at the same time, and that she was
getting a good 72+ hours of standby-only time on a battery charge.

-- Leonard

> > >> Well, I'm still unclear what the problem is. It doesn't seem to be the
> > >> battery since when I switched batteries with my partner she kept about
[quoted text clipped - 116 lines]
> > >> > > >
> > >> > > > Has anyone else had an similar experience with this phone?

Reply to this Message