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Cellular Phone Forum / Providers / Verizon / January 2004V60i no longer charging...
Something has happened to my charger port. I have to push the charger connection together and hold it there for the phone to acknowlege that the charger is plugged in. Needless to say, that's less than efficient! I've cleaned the contacts, and tried it with 3 different chargers. Verizon store reps tell me that they can't fix the phone (even though this particular phone is one that they gave me less than a month ago to fix a problem I was having with the prior phone). So... what are my options? It seems to me that if I've had this one for less than a month, there should be some sort of service that Verizon can do to fix it. Simply purchasing a replacement seems like an extreme option, and I can't help feeling that they just say that because they'd either rather have the sale, or they just don't want to be bothered with arranging a repair. Ideas? Comments? -Charles  SignatureCharles Robinson Eagan, MN charlesr@visi.com http://www.visi.com/~charlesr > Something has happened to my charger port. I have to push the charger > connection together and hold it there for the phone to acknowlege that the [quoted text clipped - 18 lines] > > -Charles You could get on their insurance plan ... the expensive one and then wait one month (can you wait that long?). Then make a claim that it is failing and they should swap it out for a new [refurbished option]. Perhaps not a perfect solution, but one that may work. - -- Thomas T. Veldhouse >Something has happened to my charger port. I have to push the charger >connection together and hold it there for the phone to acknowlege that the [quoted text clipped - 18 lines] > > -Charles I once had a problem with an out of warantee v60i. Tech support at the store let me purchase a reburbished one for $50. You might try askin if you are willing to spend the money. : I once had a problem with an out of warantee v60i. Tech support at the : store let me purchase a reburbished one for $50. : : You might try askin if you are willing to spend the money. Well, it's a work phone and they are looking here at replacing all of the office phones with new LG VX4400s, so I'm just going to "hang tight" for a few days and see how that pans out. Still pisses me off that the "new" replacement phone failed in less than a month. Doesn't seem fair that they are not willing to replace it again as it is clearly defective. -Charles SignatureCharles Robinson Eagan, MN charlesr@visi.com http://www.visi.com/~charlesr The charging connection sucks on the new generation of Motorola phones. Have you bought a can of spray contact cleaner? Spray it sparingly on the contacts of the phone (so it doesn't get up inside the phone). Try cleaning with a stiff fiber brush and some alcohol. Remove the battery and gently scrape the charging contacts on the bottom of the phone with an Exacto knife. I've been in the same situation with having to hold the charger plug in a certain position to get it to charge (270C). Unless you've broken the hole on the phone where the metal latch on the charger plug goes into, you should be able to get it to work again. Keep trying. I keep a spray can of contact cleaner in my car now. > Something has happened to my charger port. I have to push the charger > connection together and hold it there for the phone to acknowlege that the [quoted text clipped - 14 lines] > either rather have the sale, or they just don't want to be bothered with > arranging a repair. : The charging connection sucks on the new generation of Motorola phones. : [quoted text clipped - 3 lines] : scrape the charging contacts on the bottom of the phone with an Exacto : knife. The problem was where the contacts on the back of the connector are soldered down to the main circuit board of the phone. Some judicious applications of heat from a sharp tip of a soldering iron, and I've got good connections with the charger again and all is well. I figured I had nothing to lose, since the phone already wasn't charging. If anyone has to do this for themselves: A T-6 driver, a magnifying glass, some bright light and a small clamp to hold things in place are essential equipment. Nice to have the otherwise-great V60 back in service! -Charles SignatureCharles Robinson Eagan, MN charlesr@visi.com http://www.visi.com/~charlesr >If anyone has to do this for themselves: A T-6 driver, a magnifying glass, >some bright light and a small clamp to hold things in place are essential >equipment. Nice to have the otherwise-great V60 back in service! How much do you charge? In case mine stops charging and I have to send it to you for repair? :) : How much do you charge? In case mine stops charging and I have to : send it to you for repair? :) Yikes! Was scary enough doing it for myself.. not sure I want to market such a service - just wanted to mention that it was "do-able". -Charles SignatureCharles Robinson Eagan, MN charlesr@visi.com http://www.visi.com/~charlesr >Verizon store reps tell me that they can't fix the phone (even though this >particular phone is one that they gave me less than a month ago to fix a >problem I was having with the prior phone). Did they say why? (Phones are under warrantee for 30 days.) |
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