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Cellular Phone Forum / Providers / Verizon / March 2004Lost/stolen phone, where to get A530?
My cellphone was lost or stolen. I tried to get a replacement from Verizon for $69 for the Samsung A530 for my existing contract. They wont budge. They want 359.99. I threatened to cancel and everything and they wont do anything for me except a $50 rebate for that cellphone. However I declined it because I could order a phone with 2 year contract for $175 cancel fee and $69 which comes to $244 for the phone for the Samsung A530. Is $244 the cheapest I could get this phone for? If I kept the contract it would be $39 x 24 + my existing contract and $69 which doesnt pay. Any other suggestions on places which may be able to do better than $244 for this phone with contract and then cancelling or without contract to begin with? you can get one on ebay for half that price or get a like new one for 50-75 bucks. I hate paying my 4.99 for insurance but i can't afford to be paying retail if something happened. brian s. > My cellphone was lost or stolen. I tried to get a replacement from Verizon > for $69 for the Samsung A530 for my existing contract. They wont budge. [quoted text clipped - 10 lines] > this phone with contract and then cancelling or without contract to begin > with? > you can get one on ebay for half that price or get a like new one for 50-75 > bucks. I hate paying my 4.99 for insurance but i can't afford to be paying > retail if something happened. Agreed. I never get a high end phone these days because im afraid something its gonna happen to it. When i DO go through a contract and not pay insurance, i make sure I have a backup phone (usually the one from the contract before) so I can do an ESN swap until i can get myself a replacement  Signature______ ______ .-----.|__ ||__ | eXistenZ32 | -__||__ || __| |_____||______||______| I will never again use Verizon. I decided to just pay out the contract then when its over to go with another carrier with a new phone. Verizon was rude and lied upfront to me even about my contract terms. I will be filing a complaint with the FTC. They told me my cancellation fee was $175 when it says UP TO 175. I asked the rep when they charge less than $175 for cancellation fee and she told me they dont. Therefore the contract terms are in complete violation of the law and I will be taking Verizon to small claims court. And the phones, they dont even cost Verizon $350. I asked why the cost was high, they told me thats what it costs them which is clearly not the case. The Samsung A530 does not cost $359 new for Verizon to buy from Samsung. Phones probably cost around $100 a piece new for the big companies. Since I wont be staying with Verizon, which phone can I get as a replacement thats cheap just to tide me over till I switch? I dont know who Ill wind up using. > My cellphone was lost or stolen. I tried to get a replacement from Verizon > for $69 for the Samsung A530 for my existing contract. They wont budge. [quoted text clipped - 10 lines] > this phone with contract and then cancelling or without contract to begin > with? > I will never again use Verizon. I decided to just pay out the contract then > when its over to go with another carrier with a new phone. Verizon was rude [quoted text clipped - 4 lines] > are in complete violation of the law and I will be taking Verizon to small > claims court. Good luck on that one... The early termination fee is primarily to recoup the cost of subsidizing your phone when you cancel early. A secondary reason would be to reduce churn. > And the phones, they dont even cost Verizon $350. I asked > why the cost was high, they told me thats what it costs them which is > clearly not the case. The Samsung A530 does not cost $359 new for Verizon > to buy from Samsung. Phones probably cost around $100 a piece new for the > big companies. Doesn't matter what they get them for. What matters is what they charge everybody/anybody in your situation. If I walk into a VZW store and buy a A530 without a plan that is what they would sell it to me for. I'm guessing you were made aware of the insurance option when you got your plan and/or equipment. > Since I wont be staying with Verizon, which phone can I get as a replacement > thats cheap just to tide me over till I switch? I dont know who Ill wind up > using. *any* cdma phone that is not locked by another provider or can be unlocked. If you don't want to wait for the end of your contract: 1) pay the $175 termination fee. 2) pay the monthly charge for the remainder of the contract. This can be cheaper than the termination fee depending on how much you have remaining of your contract. Remember to use the cheapest plan you can switch to in your calculations. If you switch plans be sure not to take *any* promotions (including free ones) as this might extend your contract. -Quick Fact: the $175 early termination fee is primarily "?" Does it matter what the reason or how much? The terms of signing up with verizon were clear and agreed to a $175, per line, early termination fee. Don't agree, then respectfully, don't sign up. Oh, you got a phone without insurance? Wasn't worth it to you to buy insurance? Too Expensive wasn't it? Someone did tell you it was a $300+ phone being subsidized.... and you thought it was only worth $49.99? Oooops? Fair Profit are not dirty words, and canceling an agreement for convenience is expensive. At one time, it may have been to recover the "equipment" cost. But now, it is just part of the agreement, and can't say what it is based upon. I'm thinking that they add billions of dollars to improve the system, because customers like you/me commit to 1 or 2 yr agreements and expect quality service. Based on that agreement, vzw continues to grown/improve their network. If you change your mind after the fact, you pay. But I'll offer this: a) buy a phone at retail, and still the disconnect fee is 175 b) activate your own phone, and still the disconnect fee is 175 For sure, I can tell you, as an agent, that money doesn't go to me. And as you've heard before in this forum, if you keep a new plan less than a "vesting period" then the agent's commission is reversed (or charged back if you prefer). There is no free lunch when it comes to canceling early. Don't quit, make VZW accountable for the service level's you need. And it is easiest to do that when your a customer, not as a former customer. SignatureDr. wireMORE (don't accept "less", demand "more") Wireless Consultant/Engineer & Midwest VZW Master Agent Data, wi-fi, national access, smartphones, and home computer healthchecks, stop worrying... just ask for the Dr. If you need specific help, leave your email address & we'll try to contact you. <snip> > The early termination fee is primarily to recoup the cost of subsidizing > your phone when you cancel early. A secondary reason would be to > reduce churn. If I may continue this theme for a moment: In reading the various good discussions I realized that I had perhaps unwisely turned down the insurance when I signed up with Verizon and got 2 phones last week. So I quickly called the corporate store and found I could still add the insurance and so I did. Thanks again to all who discussed this most intelligently. Perhaps I have saved myself some headaches down the road. Mahl > ........................ Oh, you got a phone without insurance? Wasn't > worth it to you to buy insurance? Too Expensive wasn't it? Someone did > tell you it was a $300+ phone being subsidized.... and you thought it was > only worth $49.99? Oooops? Fair Profit are not dirty words, and canceling > an agreement for convenience is expensive. > If I may continue this theme for a moment: > [quoted text clipped - 6 lines] > have saved myself some headaches down the road. > Mahl Insurance is not always a good value. Depends on your financial situation, equipment (since the insurance cost is not porportional to the cost of your equipment), and the probability you will need it. I have never made a claim on insurance. My wife made one when she lost her phone. I have never damaged any phone I've owned (knock on wood). My wife tosses her's in the center console in the car, etc. She always demands one of the top-o-line phones whenever I upgrade. I've upgraded once or twice and have always had a very usable phone for backup. My daughter is given the very cheapest phone available and if lost or broken *may* be replaced with something very inexpensive (used). I have always had insurance on my wife's phone. I never had insurance (until recently) on my phone or my daughter's. This was the most cost effective (probability-wise) approach for me. Recently (about a year ago) I got a Kyocera 7135. $600-$700 retail price. I've insured that. Same cost as insuring a $200-$300 phone. Better deal and there is the (almost) instant replacement which is important to me since I use the PDA portion heavily. YMMV, -Quick If you still need the A530, let me know. I have one in great shape with the extra battery never used. I also have a LG VX 3100, & the new LG4500. > My cellphone was lost or stolen. I tried to get a replacement from Verizon > for $69 for the Samsung A530 for my existing contract. They wont budge. [quoted text clipped - 10 lines] > this phone with contract and then cancelling or without contract to begin > with? |
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