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Cellular Phone Forum / Providers / Verizon / July 20044400 firmware ver 11
I have a 4400 that keeps getting urgent VMI's even when the sender does NOT leave a urgent message. TS told me I need to upgrade to firmware ver 11. I currently have ver 6. What other changes will the software upgrade make? Will I lose any phonebook entries or GIN applications? TS was too positive about how easy the process is to make me feel comfortable about it.  Signature-Jesse http://www.pixelpages.net/conservativemind Disclaimer: Spelling & grammar errors are made on purpose for those who are fulfilled by correcting others. When I upgraded the software in my vx4400 from ver 4 to ver 10 it took about 45 min. It did not change any of the stuff I had in the phone - including free wireless web setup. HOWEVER - there have some negative posts in this NG about ver 11. Don't know if you could still get ver 10 or not. > I have a 4400 that keeps getting urgent VMI's even when the sender does NOT > leave a urgent message. TS told me I need to upgrade to firmware ver 11. I [quoted text clipped - 4 lines] > TS was too positive about how easy the process is to make me feel > comfortable about it. > I have a 4400 that keeps getting urgent VMI's even when the sender does NOT > leave a urgent message. TS told me I need to upgrade to firmware ver 11. I [quoted text clipped - 4 lines] > TS was too positive about how easy the process is to make me feel > comfortable about it. I would be very hesitant to get v 11. It lowered my signal strength and seriously lowered the highest volume the phone could attain. Some people have posted increased signal strength while others have had my experience - proceed with caution. Louise I have learned that ver 11 does make the sound quality drop. I think I might just live with the "urgent" VMI. Signature-Jesse http://www.pixelpages.net/conservativemind Disclaimer: Spelling & grammar errors are made on purpose for those who are fulfilled by correcting others. > > I have a 4400 that keeps getting urgent VMI's even when the sender does NOT > > leave a urgent message. TS told me I need to upgrade to firmware ver 11. I [quoted text clipped - 12 lines] > > Louise >Some people have posted increased signal strength while others have had >my experience - proceed with caution. Signal strength as indicated by the "bars", or signal strength as indicated by calls completing in an area where they previously would not (or vice versa)? "Bars" are whatever the software wants them to be, so changing software versions could easily change the number of bars, without any correlation to the actual call-handling performance of the phone. > >Some people have posted increased signal strength while others have had > >my experience - proceed with caution. [quoted text clipped - 4 lines] > changing software versions could easily change the number of bars, without > any correlation to the actual call-handling performance of the phone. My personal experience was dropped calls - one after the other during peak hours. Version 10 was just enough better to keep the connection even though it did break up from time to time. In reality, that's a big difference. Louise > Will I lose any phonebook entries or GIN applications? When I tried to have my 4400 upgraded from 6 to 10, the techs at the VZW store (Everett MA) not only lost all the existing data, they screwed up the phone to the point that they had to give me another one -- minus the battery, which they took from my old phone (and also minus the rubber protector on the data/power jack, which I never got back). I don't know how typical this is in general but it seems to be typical of this shop. A friend of mine had more or less the same thing happen getting her Motorola phone updated there, though in that case the new phone they gave her was at least a newer model. Maybe they have some kind of scam going here, I don't know, but I would definitely recommend investigating the record of the VZW store you plan to use, if at all possible. Personally, I'm absolutely certain I could handle this job better myself, and I find it incredibly annoying that we can't do these updates on our own if we want to and if we choose to accept the responsibility. Imo there's just no excuse for VZW not offering this as an option. I can update the firmware on my ipod, I can update the firmware on my router, I can't think of any reason why I would be incapable of updating the firmware on my cell phone. As for the firmware version, you probably do want to get something newer than V6, which I found to be somewhat flakey and which is missing useful features like fast GIN. V10 has worked well for me and I don't remember reading any negative reports about that version. Early reports re: V11 are mixed. my local store will NOT upgrade me to ver 10. They said they MUST upgrade to ver 11. I do not think I am going to do it. I have heard too many horror stories. Signature-Jesse http://www.pixelpages.net/conservativemind Disclaimer: Spelling & grammar errors are made on purpose for those who are fulfilled by correcting others. > > Will I lose any phonebook entries or GIN applications? > [quoted text clipped - 27 lines] > I don't remember reading any negative reports about that version. > Early reports re: V11 are mixed. >Personally, I'm absolutely certain I could handle this job better >myself, and I find it incredibly annoying that we can't do these [quoted text clipped - 3 lines] >firmware on my router, I can't think of any reason why I would be >incapable of updating the firmware on my cell phone. I have never heard of any provider allowing customers to do their own firmware updates. I suspect it has something to do with the FCC certification of the phone as a radio transmitter. The firmware is part of the certification, since misbehaving software could cause the phone to trash service anywhere in the range of the phone. Cell phones operate under the license issued to the provider so they are responsible for their proper functioning. Licensed amateur radio operators are free to design and build transmitters for use in the amateur bands, and indeed are responsible for their proper functioning. Otherwise, there is a long, formal process for manufacturers to earn a "type acceptance" for products designed to be a radio transmitter. > > Will I lose any phonebook entries or GIN applications? > [quoted text clipped - 7 lines] > I don't know how typical this is in general but it seems to be typical > of this shop. I had my LG VX4400 upgraded from v6 to v11 firmware at a new VZW service center in Largo, FL, and they did it fine, in less than an hour, without loss of phonebook, etc. [snip] > As for the firmware version, you probably do want to get something > newer than V6, which I found to be somewhat flakey and which is > missing useful features like fast GIN. V10 has worked well for me and > I don't remember reading any negative reports about that version. > Early reports re: V11 are mixed. V11 is working okay for me, except that I'm not getting the fast GIN - and that was my reason for upgrading! A GIN request for weather radar data, or a Mobile Web request for WAP text, flashes the double arrows when trying to connect, but then falls back to the QNC arrow. I haven't noticed a difference in signal strength or calls dropping yet. Wayne Wayne, you might want to call VZW customer service and ask them to check your "1x" service - I had the same problem and turning on the "1x" fixed it. PoD > > > Will I lose any phonebook entries or GIN applications? > > [quoted text clipped - 27 lines] > > Wayne >Wayne, you might want to call VZW customer service and ask them to check >your "1x" service - I had the same problem and turning on the "1x" fixed it. Also my experience. When had the software updated in my T720, I had to call data support to turn on 1x before GetItNow could use the higher speed. Just make sure that you don't mention tethered "wireless modem" or they will freak out about you needing a National Access data plan. > >Wayne, you might want to call VZW customer service and ask them to check > >your "1x" service - I had the same problem and turning on the "1x" fixed it. [quoted text clipped - 3 lines] > speed. Just make sure that you don't mention tethered "wireless modem" > or they will freak out about you needing a National Access data plan. Thanks. A couple of weeks ago, after upgrading the firmware, I called customer service but they told me that Get It Now and Mobile Web aren't speeded up by the upgrade from v6 to v11, and that I shouldn't expect that the 1X data sp. I called again tonight; they checked and verified that my phone is enabled (as it was under v6) for 1X data transfer when it's used as a PC modem (I told them I did that ocassionally, and they didn't freak), but the rep had to call up another rep in the Express Network division to find out what was up. They said they searched my account very throughly, and that all of my settings are set to permit 1X service. Now, he did say that my area was served by both VZW and Alltel towers, and thought that I might be having this problem because I'm using an Alltell tower instead of a VZW tower. I'm going to try again from an area that has only VZW towers. Another possibility is that the V11 firmware is buggy this way, of course. Wayne I had and still have this problem. The phone is improperly flashed. I campared a 4400B to my upgraded 4400, and one of the firmware files were not properly updated. In one of the NVRAM files, the login information for the 1X network is not right. Each time, the phone tries to dial out via 1X, and then reverts to circuit switched. "Wayne Farmer" <usenet@endymionsystems.com> wrote in message > Thanks. A couple of weeks ago, after upgrading the firmware, I called > customer service but they told me that Get It Now and Mobile Web aren't [quoted text clipped - 5 lines] > out what was up. They said they searched my account very throughly, and > that all of my settings are set to permit 1X service. I have this same problem. Do you have any more information about which file contains this setting, and what the correct values are? Rich > I had and still have this problem. The phone is improperly flashed. > I campared a 4400B to my upgraded 4400, and one of the firmware files [quoted text clipped - 13 lines] >>out what was up. They said they searched my account very throughly, and >>that all of my settings are set to permit 1X service. It's on the the NVRAM files/folder. It doesn't matter though, since you can't write to them anyway. I stumbled upon this when comparing a properly working 4400B with high speed Gin compared to my own. I even did an ESN swap and it the 4400B on my account worked, but not on phone, so I ruled out the account being the problem. Eventually I just gave up. Everyone I talked to, from VZ techs to the store to techs at 611 just looked like me as if I were speaking a different language. All this talk of double arrows, etc etc. It's really frustrating, and I could fix it if I could write to the NVRAM. The changes are quite simple. > I have this same problem. Do you have any more information about which > file contains this setting, and what the correct values are? [quoted text clipped - 6 lines] > > information for the 1X network is not right. Each time, the phone > > tries to dial out via 1X, and then reverts to circuit switched. Any more information on weather people should get this upgrade or not? I hear a lot of negative things about it. -W > Any more information on weather people should get this upgrade or not? I hear a lot of negative > things about it. I had my 4400 upgraded from v8 to v11 a week or two ago, and have had no problems. Steve Steve, did your volume go down? Thanks, Janie > > Any more information on weather people should get this upgrade or not? I > hear a lot of negative [quoted text clipped - 4 lines] > > Steve "Janie Collins" <jjcollins@triad.rr.com> wrote in message news:w%tNc.180337 > Steve, did your volume go down? Janie, I've not noticed a volume change. Steve > Steve, did your volume go down? > [quoted text clipped - 11 lines] > > > > Steve My volume went down so badly that I had to change the phone. Louise >> Any more information on weather people should get this upgrade or not? I >hear a lot of negative >> things about it. > >I had my 4400 upgraded from v8 to v11 a week or two ago, and have had no >problems. Anybody know what 11 does that 10 doesn't? I.e., what (if anything) is the advantage of upgrading from 10 to 11? SignatureDavid Streeter, "an internet god" -- Dave Barry http://home.att.net/~dwstreeter Remove the naughty bit from my address to reply Expect a train on ANY track at ANY time. "It's not so much a tribute to my morality as a criticism of our nation's law enforcement." - Dave Barry, telling the Austin 'American-Statesman' he's never spent a night in jail They added one time zone (Tel Aviv <sp>?) And addressed an issue with nortel tower equipment that was causing echo problems. They only have Nortel in a couple of states (Nevada I think is one of them...) -Eric > >> Any more information on weather people should get this upgrade or not? I > >hear a lot of negative [quoted text clipped - 5 lines] > Anybody know what 11 does that 10 doesn't? I.e., what (if anything) is the > advantage of upgrading from 10 to 11? On Tue, 27 Jul 2004 23:13:06 -0700, "Eric Rosenberry" <erics@R3MOVErosenberry.org> chose to add this to the great equation of life, the universe, and everything: >> Anybody know what 11 does that 10 doesn't? I.e., what (if anything) is the >> advantage of upgrading from 10 to 11? >They added one time zone (Tel Aviv <sp>?) Same as Beirut, no? >And addressed an issue with nortel tower equipment that was causing echo >problems. They only have Nortel in a couple of states (Nevada I think is >one of them...) Illinois (Chicago area)? SignatureDavid Streeter, "an internet god" -- Dave Barry http://home.att.net/~dwstreeter Remove the naughty bit from my address to reply Expect a train on ANY track at ANY time. "It's big enough to take care of itself." - Ronald Reagan on the deficit. > "Wayne Farmer" <usenet@endymionsystems.com> wrote in message > > Thanks. A couple of weeks ago, after upgrading the firmware, I called [quoted text clipped - 3 lines] > > phone is enabled (as it was under v6) for 1X data transfer when it's used as > > a PC modem (I told them I did that occasionally, and they didn't freak), but > > the rep had to call up another rep in the Express Network division to find > > out what was up. They said they searched my account very thoroughly, and > > that all of my settings are set to permit 1X service. > I had and still have this problem. The phone is improperly flashed. > I compared a 4400B to my upgraded 4400, and one of the firmware files > were not properly updated. In one of the NVRAM files, the login > information for the 1X network is not right. Each time, the phone > tries to dial out via 1X, and then reverts to circuit switched. Nice detective work. Have you reported this to VZW so they can fix it? Where is the new service center in Largo? The Countryside center wait time is usually 30 minutes just to get waited on. > > > Will I lose any phonebook entries or GIN applications? > > [quoted text clipped - 27 lines] > > Wayne > > > > Will I lose any phonebook entries or GIN applications? > > > [quoted text clipped - 29 lines] > > > > Wayne > Where is the new service center in Largo? The Countryside center wait time > is usually 30 minutes just to get waited on. Don, it's on the north side of Ulmerton, east of Seminole, more or less across from the Largo Mall. I think they had a store in the mall, and moved out of it to their new home. Wayne Thanks, Wayne. > > > > > Will I lose any phonebook entries or GIN applications? > > > > [quoted text clipped - 39 lines] > > Wayne |
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