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Cellular Phone Forum / Providers / Verizon / August 2004

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new voice mail annoyance

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Chris Driscoll - 29 Aug 2004 11:36 GMT
Verizon recently "upgraded" the voice mail system in my area (Sioux Falls, SD)
and now when the caller hears my greeting, not only do they hear my personalized
greeting, but the god-awful pre recorded messages that says, "to leave your call
back number press 5, at the tone please record your message..." etc..   I
personally can't stand that, because it takes longer to go through the whole
spiel than just my greeting alone.

I tried calling Verizon to see if there was a way to remove the prompts, or
perhaps if there was any added pay feature that would enable me to not have the
recording after the greeting, but the rep didn't seem to have a clue what I was
talking about.

I understand people can just press "1" to bypass it all, but to me, this is a
big time annoyance, and it feels like Verizon is butting in on my personalization.

So after all my griping, is there any way at all to have Verizon remove those
prompts?  Or is there a wireless carrier that doesn't have them so maybe I can
switch?

Thanks,
Chris
Bill Radio - 30 Aug 2004 03:55 GMT
Chris,
It may be market specific (ours is  Motorola), but to shut up the female
message, go to Voice Mail > (4) Personal Options > (2) Administrative
Options >  (7) Caller Prompting/Cut-through paging > then toggle ON to OFF.
Hope it works for you.  Your option numbers may be different.

Bill Radio
Click for Western U.S. Wireless Reviews at:
http://www.mountainwireless.com

> So after all my griping, is there any way at all to have Verizon remove those
> prompts?  Or is there a wireless carrier that doesn't have them so maybe I can
> switch?
Chris Driscoll - 30 Aug 2004 11:07 GMT
Bill,

Thanks for the reply..

Unfortunately, it seems I don't have the prompting/cut through paging option..
Think maybe it's possible they can turn it off on their end?

> Chris,
> It may be market specific (ours is  Motorola), but to shut up the female
[quoted text clipped - 15 lines]
>
>>switch?
Isaiah Beard - 31 Aug 2004 16:57 GMT
> So after all my griping, is there any way at all to have Verizon remove
> those prompts?  Or is there a wireless carrier that doesn't have them so
> maybe I can switch?

I know that Sprint has an advanced mode feature that allows you to select in
their voicemail system between a "standard" greeting, a personalized
greeting with the prompts like you've described, or just your greeting and a
beep.  I would spend some time fooling around with the voicemail setup and
see if you cna stumble across something similar.
 
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