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Cellular Phone Forum / Providers / Verizon / February 2005Verizon...Just Rehashing Old Promos?
I received a "special offer" from Verizon in the mail last week. It had 450 peak, unlimited nights and weekends and IN calling for $39.99 Why the hype? That isn't really any more than what they have been offering is it?  Signature~~~~~~~~~~~~~~~~~~~~~~~ http://www.cherconnection.com ~~~~~~~~~~~~~~~~~~~~~~~ > I received a "special offer" from Verizon in the mail last week. It had 450 > peak, unlimited nights and weekends and IN calling for $39.99 Why the hype? > That isn't really any more than what they have been offering is it? Before you only got 400 minutes, it has only been 450 mins for about a month. Rich Yes, but it seemed like sending out a flier for 50 more minutes was a bit of over-hyping. Signature~~~~~~~~~~~~~~~~~~~~~~~ http://www.cherconnection.com ~~~~~~~~~~~~~~~~~~~~~~~ > > I received a "special offer" from Verizon in the mail last week. It had 450 > > peak, unlimited nights and weekends and IN calling for $39.99 Why the hype? [quoted text clipped - 4 lines] > > Rich If they get you to commit to more two years it's worth it, at least to them. Don't worry...as Verizon's network starts to fall apart because they won't spend the appropriate amount on upgrading and repairs they will send out much more appealing offers some day in the near future. > I received a "special offer" from Verizon in the mail last week. It had 450 > peak, unlimited nights and weekends and IN calling for $39.99 Why the hype? > That isn't really any more than what they have been offering is it? > Don't worry...as Verizon's network starts to fall apart > because they won't spend the appropriate amount on > upgrading and repairs they will send out much more > appealing offers some day in the near future. xman, if you could refrain from taking two every now and again they would last until the end of the month... -Quick > Don't worry...as Verizon's network starts to fall apart because they won't > spend the appropriate amount on upgrading and repairs they will send out > much more appealing offers some day in the near future. I'm curious-- how is it that you're privy to the current and projected figures from the maintenance and engineering budgets-- while the rest of us only have access to our monthly bill? You do have some data to back up your opinion that they are under-spending-- I mean, like you're not just blowing smoke out of your a.s are you? Ike Mike does nothing but.... ("blow smoke out of his a.s") I have yet to see him say anything constructive, or positive. Just one of those people who like to bitch... for bitching's sake. Pay him NO attention, he has a screw (or two) loose. >> Don't worry...as Verizon's network starts to fall apart because they >> won't [quoted text clipped - 10 lines] > > Ike I don't have to have any access to confidential data to back up what I say. All you have to do is use your cell phone. More dropped calls, crappy reception where it use to be good. More and more terrible phones coming out, awful customer service, and probably a whole list of other things Verizon can't do right. Not to mention not one credit or lower price for the crappier service. > > Don't worry...as Verizon's network starts to fall apart because they won't > > spend the appropriate amount on upgrading and repairs they will send out [quoted text clipped - 8 lines] > > Ike > I don't have to have any access to confidential data to > back up what I say. All you have to do is use your cell [quoted text clipped - 3 lines] > other things Verizon can't do right. Not to mention not > one credit or lower price for the crappier service. xman, that's because you keep supporting them with you business. They're in it for the money. When they make plenty (or more than the competition) there is no incentive to get better. When they don't they try harder and maybe invest more. So it seems that *you* are solely responsible for this miserable state of affairs. If you would quit re-upping for VZW service and lining their pockets things could get better. You even paid them a $175 termination fee and then re-upped for service *again* after that. They're simply rolling in dough now. Thanks a lot for supporting VZW and putting all of us in this situation. -Quick Termination fees were returned to me...for some reason they refunded me that since it was a very short time I was away. Hell...the incompetence they showed when trying to re-open my account to begin with was pathetic. They couldn't do anything right and the whole process to get my account straightened out with my original phone number took over 6 weeks. Why? I dunno....go ask the idiots I talk to on the phone when I have to tell the whole damn story again when I talk to some one new. What a system they have. They really should use REMEDY, which would help in their times when some one calls in with an on going problem. Here, look for yourself. http://www.remedy.com/solutions/servicemgmt/css.html It doesn't take a genius to figure out customer service sucks and they need to stream line things. I use remedy for other purposes, but it's a very good application that can be used on their scale which would really make an improvement with customer service. Although what does Verizon Wireless care about that. They have your contract and a hefty termination fee helping them out. If you want me gone...then please...PLEASE I beg you send me a check for $175 and I'll never post another message in this group or ever use VZW again! Why not start an xman termination fund? > > I don't have to have any access to confidential data to > > back up what I say. All you have to do is use your cell [quoted text clipped - 19 lines] > > -Quick |
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