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Cellular Phone Forum / Providers / Verizon / November 2005quick2net and express network
I am hearing conflicting rumors that Verizon no longer allows you to connect to Quick2Net or their Express network for "air-time" only, but now also charges a fee per kilobyte, can anyone confirm, or squash this rumor ? Thanks Kent > I am hearing conflicting rumors that Verizon no longer allows you to connect > to Quick2Net or their Express network for "air-time" only, but now also > charges a fee per kilobyte, can anyone confirm, or squash this rumor ? Month ago I used Express network ... no charge. I heard that when you upgrade phone they change your plan> I just upgraded, used Express network to test ....should be billed soon... will let you know AP Would this data usage show up when you login on their website? I recently upgraded phones too, but all I see are Peak, Off Peak, weekends, In Peak, and In off peak minutes. Nothing says data, etc. I had also seen someone mention that you can dial #DATA and get your data minutes. However, when I do this I get a message that I haven't used text messaging... I hope this a viable alternative to dialup. I canceled Comcast, because I was tired of spending $56/month. Eagerly awaiting your bill... >Would this data usage show up when you login on their >website? I recently upgraded phones too, but all I see [quoted text clipped - 4 lines] >and get your data minutes. However, when I do this I get >a message that I haven't used text messaging... .. Either way it can sometimes take more than a week for your data usage to show up. >>Would this data usage show up when you login on their >>website? I recently upgraded phones too, but all I see [quoted text clipped - 9 lines] > Either way it can sometimes take more than a week for > your data usage to show up. Hi folks, I am having some diffeculties with Verizo wireless's customer services, they're HORRIBLE as I was trying to decides which plan I should go to use either Quck 2 Net and Express Network after I spent much time searching for the info on both services, what I learned that Express network offers speeds of between 60-80Kbps and Quick 2 Net can only able go at 14.4Kbps so I searched for dial-up networking setup info for both and what I discovered that I found the logon info and approciate numbers so I setup on my laptop and connects to LG vx3200 phone and I tried Quick 2 Net but it wouldn't work so I tried Express Network and it works fine so O benchmarked the modem speed and I was disappointed that I got average of 14Kbps so I believes that Verizion is causing my confusion and I was trying to find out about the higher speed internet connectivity so I do not know if I need a modem init string to switch my phone to enable higher speeds. I currently have America Choices calling plan and I tried to find out if I need to change plan or add a feature to my current plan but they don't understand what I am trying to upgrade my palns. Any help would be greatly appreciated! > Hi folks, I am having some diffeculties with Verizo wireless's > customer services, they're HORRIBLE as I was trying to decides which [quoted text clipped - 15 lines] > palns. > Any help would be greatly appreciated! Most phones have a unique string for that phone... I use (for my a310) Quick2net AT$QCMDR=2 change it to AT$QCMDR=3 for the express network Note if you don't have a stup string in there, it will default to whatever was last used (IE use express, it will stay express no matter what else you try until you send the other setup string.. In your case, most phones default/out of the box/new to QWK2NET speeds, and even if you use the express connection, it will still be QW2NET speeds *UNTIL* you send the setup string to change it. Sounds like what you describe, however, those strings above are for another phone, and you may need different ones for the vx3200....Worth a shot to try em tho (on free time after 9pm tonight)... Nothing ventured, nothing gained :) >>Hi folks, I am having some diffeculties with Verizo wireless's >>customer services, they're HORRIBLE as I was trying to decides which [quoted text clipped - 34 lines] > em tho (on free time after 9pm tonight)... Nothing ventured, nothing gained > :) I tried and it didn't really helps me out, but when I use direct connection to 'talk' to the phone using hyperterm and the phone do accept both commands as you discribes so I expermented and found that the =2 will only work with Quick 2 Net and =3 will work only with express network so I benchmarked and found that I can ONLY able to get 14.4K on both Quick 2 Net and Express Network so do I REALLY need to get NationalAccess plan to get the 56+kps on Express Network??? >>> Hi folks, I am having some diffeculties with Verizo wireless's >>> customer services, they're HORRIBLE as I was trying to decides which [quoted text clipped - 42 lines] > 14.4K on both Quick 2 Net and Express Network so do I REALLY need to > get NationalAccess plan to get the 56+kps on Express Network??? Plan? Probably no.. But what number are you dialing and are you in a verizon native area? (some AC plans have hgh speed enabled already), but you must dial #777 (from the software, not the keypad) and be in a verizon native area for that to work. If you try and call regular number 7/10 digits, no way will it work. Calling a 7/10 digit number direct will never let you get the high speed. Even if you change a setup string, if you call the 7/10 digit number direct, it will ALWAYS go to lower speed. >>>>Hi folks, I am having some diffeculties with Verizo wireless's >>>>customer services, they're HORRIBLE as I was trying to decides which [quoted text clipped - 52 lines] > Even if you change a setup string, if you call the 7/10 digit number direct, > it will ALWAYS go to lower speed. Let me tell you the specs is that I'm a Verizon customer and I owns Verizon's LG VX3200 and I do use #777 number, let me update you that based on my experiements last night. here is the settings: Quick2net access: phone number: #777 username: vzw password: vzw init string: $qcmdr=2 Connection speed based on benchmarks: 14.4k Express Network phone number: #777 username: xxxxxxxxxx@vzw3g@vzw.com where x's are my 10 digits mobile number. password vzw init string: $qcmdr=3 Connection speed based on benchmarks: Unable to get the speed (see info below) When I setup my dialup account for Express Network, I tried to log on and it just disconnects me after I tried to access it and I got error that the computer refused to accept my logon and tell me to check userid and password and try again. I can see the status on my phone -- it start with familar phone handset with alterative yellow and purple background then switched to guage that shows amount of traffic - for Quick2net, it stays there and connects fine but for Express Network, it only brifely shows then shows disconnected status and returns to normal. I lives in southern New Jersey near Philadelphia, PA. If you were able to connect to Express Network with the settings above, tell me what plan you have on your phone. I currently have America Choices 450 mins package. >>>>>Hi folks, I am having some diffeculties with Verizo wireless's >>>>>customer services, they're HORRIBLE as I was trying to decides which [quoted text clipped - 83 lines] >to Express Network with the settings above, tell me what plan you have >on your phone. I currently have America Choices 450 mins package. first, express network is now called national access (NA). second, what you are attempting to do is commonly refered to as 'back door access'. back door access to the NA network without a data plan is not supported by verizon so don't ask them for support on that as by doing so you will only draw attention to youself. verizon is almost certainly aware of our ability to access NA (i had a company rep explain to me exactly what i had to do in order to access the NA and Q2N netoworks) but if you ask tech support at verizon for assistance your account may be flagged and you'll never get NA access without purchasing a data plan. third, the user id and password for quick-2-net (Q2N) should be 'qnc' (without the quotes). fourth, NA will not work unless you are in a native verizon wireless digital area. assuming that you are in such an area NA will still not work unless you have the no-charge 'national enhanced service access' on your plan. check your latest bill and see if its there. if it isn't call verizon customer service and ask them to add it but do not mention you want it to connect to the NA network. if they press you for a reason tell them you want it for the GIN (get-it-now) features. fifth, navigate over to www.phonescoop.com. look up your particular phone model. this link will jump you to the page for your vx3200. http://www.phonescoop.com/phones/phone.php?p=443 however, i'm fairly certain that your phone needs to be BREW compliant to access the NA network and according to phonescoop the 3200 is not BREW compliant so you may be out of luck for NA access. you can still access Q2N but as you have discovered your speed will be limited to 14.4 kbs. Q2N is available in all native verizon areas as well as some, but not all, of verizon's partners (extended network). lastly, you may want to join a yahoo group/list dedicated to accessing the internet via cellphone. they can be found at http://groups.yahoo.com/group/InternetByCellPhone/. there you will be able to contact other list members to help you solve problems. you'll also find tutorials in the files section that will answer a bunch of questions. good luck. richard >>>>>>Hi folks, I am having some diffeculties with Verizo wireless's >>>>>>customer services, they're HORRIBLE as I was trying to decides which [quoted text clipped - 129 lines] > > richard Okay, just to let you know I added nationalAccess plan to my current plan and I am stuck at 14.4K connection so they are demanding that I use the mobile office kit software. I felt that they are forcing the customers aganist thier wishes to use thier custom software to use the high speed connection sigh! >>>>>>>Hi folks, I am having some diffeculties with Verizo wireless's >>>>>>>customer services, they're HORRIBLE as I was trying to decides which [quoted text clipped - 135 lines] >customers aganist thier wishes to use thier custom software to use the >high speed connection sigh! national access is not 14.4 kbs. either your phone doesn't support NA via the BREW feature or, if it does, you haven't gotten the proper drivers for your USB cable. the mobile office kit is required only in the sense that it contains the USB cable needed to tether your phone to the laptop as well as the drivers your laptop needs to recognize that there is a wireless phone attached to the USB cable. USB cables are readily available thru many vendors on the net and the drivers and software you need are available for free on the yahoo group i told you about. if your phone and laptop are bluetooth capable then you don't need the USB cable but you do need to establish the bluetooth tether in the same way you would have established the USB tether. as for the custom software...you're probably refering to the verizon access manager which allows you to choose between NA, Q2N and a straight dial out to your local ISP. although handy this is not needed. once you have installed the dtivers for that USB cable you can create your own DUN connections through windows. but the key to NA is your phone. if it is NOT BREW compliant you will NOT be able to gain access to the NA network and its higher speeds. richard > Quick2net access: > phone number: #777 [quoted text clipped - 23 lines] > above, tell me what plan you have > on your phone. I currently have America Choices 450 mins package. You are using the wrong stuff for logons.... qwk2net is userid qnc password qnc <--- no quotes and lower case express/na/1x is xxxxxxxxxx@vzw3g.com You have two at signs in the one you wrote, and most software will take the last one you list (in your case it becomes vzw.com) The area doesn't matter (as long as you are in a verizon native area, I live and travel in my RV, and have been using it for the last few years.. Go figger, I have a Baltimore phone number (use my sisters address for billing, and a local number so she can call me free) but am in Las Vegas.. doesn't matter much now, but wait till january! :) As for the plan, I have had the same one for 6 years... I hear the new ones (AC2), may not have the option you need, but skirt the truth and ask for get it now (GIN not actually needed but the option is added without explaining your true intentions- oh, and it's free to add) >> Quick2net access: >> phone number: #777 [quoted text clipped - 41 lines] >it now (GIN not actually needed but the option is added without explaining >your true intentions- oh, and it's free to add) i hadn't noticed that his user id was formatted incorrectly. good catch. richard >>>Quick2net access: >>>phone number: #777 [quoted text clipped - 46 lines] > > richard OOPS it was my typo sorry about that anyway, I do not know exactly which LG VX famly of phones that supports 60-80Kbps NA services since I currently have VX3200 and I can't really afford a pricy phone also I would be forced to change the cables and drivers to match a new phone. Regarding to VZW Access Manager, Thanks for the info so I think the Verizon Wireless people are NUTS since they really loves to make big money out of us :) If you know the next level of phone that I may able to afford to switch over, also I'm trying to find mobile office kit for vx3200 and it's very rare and tough to find, I only found one or two online stores selling them but the verizon's store and the outlets do not carry them and unwilling to order them for me sigh! Thanks for much of the input about this issue :) Have a nice day! > OOPS it was my typo sorry about that anyway, I do not know exactly > which LG VX famly of phones that supports 60-80Kbps NA services since [quoted text clipped - 14 lines] > > Have a nice day! May I make a suggestion that will save you a LOT of time and hassle? (not to mention saving time and gas) Go to the verizon accessory store, select the LG then 3200 then the data products, the mobile office kit (all USB drivers, cable and software are $19.97) or just click on this link: http://www.verizonwireless.com/b2c/store/controller?item=accessoryMart&action=vi ewAccessoriesByPhone&selectedPhoneId=1800&make=LG&model=VX3300 and look for Data Products (text only pasted below) Data Products Mobile Office Kit $19.97 Everything you need to get your laptop onto Verizon Wireless' NationalAccess network, for wireless access to your business network without a separate ISP account. Mobile Office Kit includes: Mobile Office Configuration CD, USB Driver CD, USB Connector Cable, and Quick Start Guide. Mobile Office Configuration CD includes: Smith Micro's QuickLink Mobiletm software with features to make mobile computing more convenient. Once again, look at the price..... under $20...... That specific phone's details are at phonescoop http://www.phonescoop.com/phones/phone.php?p=443 Yes, it's data capable, and again... the verizon online accessory store (all accesorries for all phones are now at the verizon online accessory store) has the cables/software/drivers/etc.... >> OOPS it was my typo sorry about that anyway, I do not know exactly >> which LG VX famly of phones that supports 60-80Kbps NA services since [quoted text clipped - 49 lines] >accesorries for all phones are now at the verizon online accessory store) >has the cables/software/drivers/etc.... his phone is not BREW compliant which means he does not have the GIN features which means he can't get to national access via the back door method. the only other way for him to gain net access at the faster national access speeds that i am aware of is by subscribing to a monthly data plan. aren't those running about $59 a month? seems to me if would be less expensive to trade the phone for a BREW compliant model than to pay $700+ over the next two years for a data plan. richard >>>>Quick2net access: >>>>phone number: #777 [quoted text clipped - 64 lines] > >Have a nice day! stephen, lets try and get something straight. are you paying verizon anything EXTRA for a monthly data plan, over and above your monthly service? if you don't mind can you give a summary of your monthly bill? richard >>>>>Quick2net access: >>>>>phone number: #777 [quoted text clipped - 72 lines] > > richard Okay, currently I have the f9ollowing plan that I had for about a year now which is America Choices Calling Plan with 450 mins of airtime and it cost $39.95 a month and there is surcharges and taxes so total price is $49.89 a month (it includes various fees impiosed by governments plus insurance on my phone aganist loss or stolen) and last week I added NationalAccess Unlimited at $59.95 a month and that charge will appear in Jan bill and it is an ADD-ON data plan. You know on Verizon Wireless's website it says that LG VX3200 is NationalAccess capable phone. I have located the mobile office kit on Verizon Online store thanks to the folk who helped me alot! it is good price so I'll order it later this week. I felt that Verizon Wireless is in real trouble for mis-leading information and being greed for money, money, money, and money! also they do not realize that Verizon Mobile Office Kit is basilly a dialer and drivers CDs with cable for the specific phone. What a shameful the tech support dept is, Do you agrees that they are not well trained to recongizes that the kits is just dialer and drivers stuff :) As you know I already downloaded Virtual compression client known as Vclient version 3.1.4. and now sitting on my CD-RW right now. My phone is 1xRTT type phone. If you need more info, let me know. >>>>>>Quick2net access: >>>>>>phone number: #777 [quoted text clipped - 99 lines] > >If you need more info, let me know. you've got the correct plans and should be good to go. some verizon store agents are a lot more knowledgeable than others, i'll agree to that for sure. i've found that dealing with company stores and not the authorized agent stores returns a lot more useful and correct information so you may want to be sure that your store is company owned. the MOK is just as advertised so i don't understand your beef about that. as for being greedy...i wouldn't characterize it as that. they're offering a product and service at a certain price. as a consumer you can accept that price or look for alternatives. many of us chose the alternative by using phones that can access the net without the pricey $59.95 add-on data plan. in any case once you get everything hooked up and running you're good to go on both the national access (NA) and quick-2-net (q2n) networks. just keep in mind the limitations of NA that were mentioned in an earlier post. richard >>>>>>>Quick2net access: >>>>>>>phone number: #777 [quoted text clipped - 118 lines] > > richard Okay, thanks for everything, do you know which LG phone that are cheapest and does support higher speed of NA? Also I overheard from a mailing list that Verizon Wireless have ended the holidays rates wow! > Okay, thanks for everything, do you know which LG phone that are > cheapest and does support higher speed of NA? Also I overheard from a > mailing list that Verizon Wireless have ended the holidays rates wow! The phone you already have supports the higher (medium) data rate... I gave you the link to phonescoop in a previous email (for the tech details)... It will work perfectly fine at the higher speeds.. My roomate has one and uses it eves/weekends. There are 3 data speeds/types.. Quick 2 Net/14.4/QWK2NET <--- low speed works with a direct call to your ISP (modem to modem).... Express/NationalAccess/1X/avg 60-90Kb-bursts to 144 ,---medium speed works with #777 and mobile office/packet switched, and BroadBandAccess/EVDO - 400-500Kb - bursts to 2.5 Mb (only works in some areas and will not work with that phone)... While you can putz around and get NA speeds with just the phone and other software/cables, it is REAL easy and automatic just to get/install the Mobile Office Kit (for $19.97) that I gave you a link for. It does all the stuff for you, rather than trying to do it yourself and making an error. As for the data plan, technically you may not need it. Part of the difference between AC1 and AC2 (AC2 started in February of last year, if your plan is a year old, you have AC1) was that there is a sentence added (legal terminoldy) that specifically says you MUST have a data plan for tethered data use. The Minutes of use option has been around for years with AC1. If you end up with a new phone/plan/AC2, and want to get BroadbandAccess, you will legally have to get a data plan to tether a phone to your laptop. Note, the data option with unlimited minutes, needs a seperate aircard (carbus card - always on connection - made by several manufacturers and called different things). Since you only have a phone and plan on tethering it to the computer, it is essentially a waste of money since you can't use it for unlimited access, you will use up your voice plan mintes. >>Okay, thanks for everything, do you know which LG phone that are >>cheapest and does support higher speed of NA? Also I overheard from a [quoted text clipped - 29 lines] > it to the computer, it is essentially a waste of money since you can't use > it for unlimited access, you will use up your voice plan mintes. Okay, thanks alot, I now have enough information right now :) >>>>>>>>Quick2net access: >>>>>>>>phone number: #777 [quoted text clipped - 122 lines] >cheapest and does support higher speed of NA? Also I overheard from a >mailing list that Verizon Wireless have ended the holidays rates wow! verizon wireless notified all customers that free holiday calls were ending many months ago. if you subscribe to e-billing the notice was on your account page. if you get a paper bill then the notice was on the paper bill. i think it sucks too but we have a choice to either drop them over this issue and look elsewhere or not. personally, we don't make that many calls to begin with so for us its a moot point. if i were you i would load up the MOK for your phone and try the national access before i did anything else. since you bought the MOK and are paying for the data plan you might as well try it. since you're a legit data plan customer verizon is committed to assisting you in getting this right. your phone is 1xRTT capable so it should be capable of the higher NA speeds. if you and verizon can't get it to work properly at the higher speeds then you should think about your choices. 1)...you could keep the data plan and just accept the lower speed. 2)...you could cancel the data plan and/or change your phone to one that is known to be good at the higher speeds and either continue with the pricey add-on plan or cancel it and use the backdoor method (keeping in mind that verizon will not assist you with the backdoor method). 3)...you could drop verizon in favor of sprint or cingular who also have data capability. 4)...some other option i haven't thought of but you get the idea. remember....national access will only work if you are in a native verizon digital area. if you open your phone and it says 'extended network' then you will not be able to connect to national access. there are folks here and on the yahoo group that are ready to assist you as much as possible in getting this right. good luck. richard |
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