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Cellular Phone Forum / Providers / Verizon / September 2005

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upgrade phone or cancel service and start over?

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Dave Mauger - 17 Sep 2005 05:00 GMT
I'm more then 24 months on a 59.99 family plan. I'd like to get 2 new
phones. Apparently I'm only eligible for one free upgrade from Verizon, the
deal I like is the motorola V276. However, I can get 2 motorola V260s for
free (no rebates even) from motorola with a new 69.99 verizon share plan.
Why should i not cancel my current service and start over with the 2 new
phones? Am i missing something?

thanks, dave
Quick - 17 Sep 2005 05:24 GMT
> I'm more then 24 months on a 59.99 family plan. I'd like
> to get 2 new phones. Apparently I'm only eligible for one
[quoted text clipped - 4 lines]
> service and start over with the 2 new phones? Am i
> missing something?

I think there may be a catch.

Is the 2 new phones deal for "new" customers only?
At present you are an existing customer. If you drop
your service (you're month to month now and can cancel
with no penalty at any time) how long does it take before
you qualify as a "new" customer again?

-Quick
Joseph - 17 Sep 2005 15:18 GMT
>If you drop
>your service (you're month to month now and can cancel
>with no penalty at any time) how long does it take before
>you qualify as a "new" customer again?

Most companies it's 90 days.

- -
         
Harold Sherrill - 17 Sep 2005 12:04 GMT
> I'm more then 24 months on a 59.99 family plan. I'd like to get 2 new
> phones. Apparently I'm only eligible for one free upgrade from Verizon,
> the deal I like is the motorola V276. However, I can get 2 motorola V260s
> for free (no rebates even) from motorola with a new 69.99 verizon share
> plan. Why should i not cancel my current service and start over with the 2
> new phones? Am i missing something?

Dave, my brother-in-law just renewed a 2 year contract with his family share
plan and got 2 free V260s.  You might just give them a call and check.

Harold
Dave Mauger - 18 Sep 2005 01:02 GMT
thanks Harold.
Sounds like I just need to be more forceful.  I know why they do it, but
it's frustrating that they won't give me (a loyal customer) the same deal
they give a stranger.  Anybody have any stories on whether it's better to
threaten or to beg?  If worse comes to worse I'll cancel and my wife can be
the new customer.

>> I'm more then 24 months on a 59.99 family plan. I'd like to get 2 new
>> phones. Apparently I'm only eligible for one free upgrade from Verizon,
[quoted text clipped - 8 lines]
>
> Harold
RichC - 19 Sep 2005 14:02 GMT
> thanks Harold.
> Sounds like I just need to be more forceful.  I know why they do it, but
> it's frustrating that they won't give me (a loyal customer) the same deal
> they give a stranger.  Anybody have any stories on whether it's better to
> threaten or to beg?  If worse comes to worse I'll cancel and my wife can be
> the new customer.

That's exactly my situation & what I might do if they don't want to give me
two new phones.  I really can't understand their logic...not replacing a
second phone & taking a chance of losing a customer to another carrier.  If
they don't replace mine I'll probably switch to Alltel here in Florida which
has just as good coverage with more minutes.  I wonder if I can take my
current telephone number along or is that just limited to land lines?
Bob the Printer - 19 Sep 2005 16:54 GMT
> That's exactly my situation & what I might do if they don't want to give
> me
[quoted text clipped - 5 lines]
> has just as good coverage with more minutes.  I wonder if I can take my
> current telephone number along or is that just limited to land lines?

You SHOULD be able to take your old number to any cellphone provider.. I
have a good friend who just had to have a RAZR V3 and he switched from VZW
to cingular and took his number(s) with him. He got three RAZRs, one for
him, his wife, and daughter and they all took the old numbers with them. He
also got a black RAZR to use as a spare but he's really using that one as
his main cellphone now.

He tried the Korean CDMA version of the RAZR for a few days but sent it back
when he discovered that it didn't have bluetooth! That's when he switched to
Cingular (and he was a VZW customer for at least the last 10 years).

I think he's nuts, but he just had to have that RAZR!  :-)
Quick - 19 Sep 2005 17:31 GMT
> That's exactly my situation & what I might do if they
> don't want to give me two new phones.  I really can't
> understand their logic...not replacing a second phone &
> taking a chance of losing a customer to another carrier.

So you think the value of the two new phones is enough
to change carriers but you seem to be imply the value
is much less to the carrier?

-Quick
RichC - 20 Sep 2005 00:54 GMT
> > That's exactly my situation & what I might do if they
> > don't want to give me two new phones.  I really can't
[quoted text clipped - 6 lines]
>
> -Quick

I would think Verizon would part with one additional phone in order to keep
a customer.  In my area Alltel has just as good coverage with cheaper
prices.
Quick - 20 Sep 2005 03:13 GMT
>>> That's exactly my situation & what I might do if they
>>> don't want to give me two new phones.  I really can't
[quoted text clipped - 10 lines]
> phone in order to keep a customer.  In my area Alltel has
> just as good coverage with cheaper prices.

Why would you think this? I'm not arguing for or against
but the information is incomplete and I think based on
an assumption.

Let's assume a company has decided to operate at some
minimum profit per customer per year (let's say $100).
Let's assume they price their services accordingly.
Let's assume they have an average customer retention of
2 years.
Let's say they are currently averaging $125 profit per customer
per year.

Now they decide to offer a $100 phone for free to attract
new customers. They plan to run the promotion for new
customers only and for a period of 6 months. They hope
to attract 1000 new customers. They expect the promo to
drop their average profit per customer to $120 for that
year. They expect to lose 100 existing customers who
are upset they aren't eligible for the promo.

Do you think they would offer the promo to all their
existing customers as well?

-Quick
RichC - 20 Sep 2005 22:22 GMT
> >>> That's exactly my situation & what I might do if they
> >>> don't want to give me two new phones.  I really can't
[quoted text clipped - 35 lines]
>
> -Quick

It doesn't appear they will but in order to keep their present customers
they should offer something extra.  A second "free" phone doesn't seem all
that much to give.
Quick - 21 Sep 2005 01:03 GMT
>>>>> That's exactly my situation & what I might do if they
>>>>> don't want to give me two new phones.  I really can't
[quoted text clipped - 40 lines]
> present customers they should offer something extra.  A
> second "free" phone doesn't seem all that much to give.

It seems that it does to you.

You're looking at it like "it's just a free phone and they're
a great big corporation".

Their perspective is 33 million free phones...

Or is it that you think they should make a special exception
for you because... why? and why not everyone else?

-Quick
RichC - 22 Sep 2005 14:44 GMT
> > It doesn't appear they will but in order to keep their
> > present customers they should offer something extra.  A
[quoted text clipped - 11 lines]
>
> -Quick

The "basic" phone should be a free option to everyone & if you select one on
the upgraded phones you should pay accordingly.  There making money on me
every month.
George - 22 Sep 2005 15:24 GMT
>>>It doesn't appear they will but in order to keep their
>>>present customers they should offer something extra.  A
[quoted text clipped - 15 lines]
> the upgraded phones you should pay accordingly.  There making money on me
> every month.

There are two business models that could be used. One would be to charge
more for service and provide a "free" basic handset. The other would be
the current system.
Remove This - 22 Sep 2005 17:22 GMT
> The "basic" phone should be a free option to everyone & if you select one
> on
> the upgraded phones you should pay accordingly.  There making money on me
> every month.

Funny, That never happened on the wireline side all these years, why would
you
think it "should be the case" now ?

Signature

I work for the  ILEC  ...." stuff happens! "

Quick - 22 Sep 2005 18:05 GMT
> The "basic" phone should be a free option to everyone &
> if you select one on the upgraded phones you should pay
> accordingly.  There making money on me every month.

They don't have a profit sharing plan for customers.

-Quick
Bob the Printer - 22 Sep 2005 23:27 GMT
"RichC" <rcacace{REMOVE_TO_REPLY}@swfla.rr.com> wrote in message
news:6zyYe.103202
> The "basic" phone should be a free option to everyone & if you select one
> on
> the upgraded phones you should pay accordingly.  There making money on me
> every month.

The illiteracy of some of posters is practically unbelievable! 'There making
money on me' is but one example of what should be typed as 'They're making
money on me' !!!!

I know, English is very hard to spell (and punctuate) at times, but geez,
you guys should be able to master the basics eh?
Elector - 23 Sep 2005 01:27 GMT
> "RichC" <rcacace{REMOVE_TO_REPLY}@swfla.rr.com> wrote in message
> news:6zyYe.103202
[quoted text clipped - 10 lines]
> I know, English is very hard to spell (and punctuate) at times, but
> geez, you guys should be able to master the basics eh?

Possibly because there may be a difference between "American" English
and "Canadian" English, eh? <---Note:
The basic premise is that the posters problem or gripe to be addressed
and not the spelling or grammar.

Elector
pltrgyst - 23 Sep 2005 02:36 GMT
>> The illiteracy of some of posters is practically unbelievable!
>> 'There making money on me' is but one example of what should be
>> typed as 'They're making money on me' !!!!
>
>Possibly because there may be a difference between "American" English
>and "Canadian" English, eh? <---Note:

Not a chance.

-- Larry
Bob the Printer - 23 Sep 2005 04:29 GMT
> Possibly because there may be a difference between "American" English and
> "Canadian" English, eh? <---Note:
> The basic premise is that the posters problem or gripe to be addressed and
> not the spelling or grammar.
>
> Elector

I don't think so and that's certainly the most lame excuse I've ever seen!

I'd give our Canadian friends a lot more credit than that.
Quick - 23 Sep 2005 04:46 GMT
>> Possibly because there may be a difference between
>> "American" English and "Canadian" English, eh? <---Note:
[quoted text clipped - 7 lines]
>
> I'd give our Canadian friends a lot more credit than that.

I think Elector was just making a spoof.

>> The basic premise is that the posters problem or gripe
>> to be addressed and not the spelling or grammar.

I've tried to parse that numerous times and failed...
I know what he is trying to say through inference
and extrapolation but I can't find the short, one or
two word fix to correct the sentence.

-Quick
Elector - 23 Sep 2005 12:35 GMT
<snip>
> I think Elector was just making a spoof.
>
[quoted text clipped - 7 lines]
>
> -Quick

I was making it as a joke, Bob the Painter used the "eh" which is what I
have heard many times from the folks while visiting Canada.

Elector
Bob the Printer - 23 Sep 2005 21:13 GMT
> I was making it as a joke, Bob the Painter used the "eh" which is what I
> have heard many times from the folks while visiting Canada.

I'm not Canadian and I've never even BEEN to Canada! But I do use that 'eh'
frequently in written conversation.
Theodore Heise - 28 Sep 2005 19:37 GMT
>>> The basic premise is that the posters problem or gripe to be
>>> addressed and not the spelling or grammar.
[quoted text clipped - 3 lines]
> I can't find the short, one or two word fix to correct the
> sentence.

Try this:

The basic premise is that the poster's problem or gripe OUGHT to
                                   ^                   ^^^^^

be addressed, and not the spelling or grammar.
           ^

The comma isn't required, but helps clarity in my opinion.

Signature

Theodore (Ted) Heise     <theo@heise.nu>     Bloomington, IN, USA

Quick - 28 Sep 2005 20:27 GMT
>>>> The basic premise is that the posters problem or gripe
>>>> to be addressed and not the spelling or grammar.
[quoted text clipped - 14 lines]
>
> The comma isn't required, but helps clarity in my opinion.

Very nice! You fixed it with basically one insertion. Well done.
Once fixed the repair seems obvious/easy. Did you have to think
about it or did it come automatically as you read it?

-Quick

-Quick
Theodore Heise - 29 Sep 2005 04:22 GMT
> > Try this:
> >
[quoted text clipped - 7 lines]
> Once fixed the repair seems obvious/easy. Did you have to think
> about it or did it come automatically as you read it?

No, it took a while to suss out the meaning.  My first thought was the
same as yours.

Signature

Theodore (Ted) Heise     <theo@heise.nu>      Bloomington, IN, USA

Quick - 29 Sep 2005 06:22 GMT
>>> Try this:
>>>
[quoted text clipped - 12 lines]
> No, it took a while to suss out the meaning.  My first
> thought was the same as yours.

It's a great example of why grammar and spelling are more
than just a nicety

-Quick
David S - 23 Sep 2005 04:43 GMT
>> "RichC" <rcacace{REMOVE_TO_REPLY}@swfla.rr.com> wrote in message
>> news:6zyYe.103202
[quoted text clipped - 13 lines]
>Possibly because there may be a difference between "American" English
>and "Canadian" English, eh? <---Note:

In American, Canadian, English, Indian, Australian, New Zealand and any
other English you can name, the "there/their/they're" rules are all the
same. Anyway, what does Canadian-ese have to do with anything?

>The basic premise is that the posters problem or gripe to be addressed
>and not the spelling or grammar.

The basic premise is that the poster*'*s problem or gripe *is* easier to
understand if the spelling and grammar are correct.

Signature

David Streeter, "an internet god" -- Dave Barry
http://home.att.net/~dwstreeter
Remove the naughty bit from my address to reply
Expect a train on ANY track at ANY time.
"Jerry died broke. We only have a few hundred thousand in the bank."
- Deborah Koons Garcia

Elector - 23 Sep 2005 12:38 GMT
<snip>
> In American, Canadian, English, Indian, Australian, New Zealand and any
> other English you can name, the "there/their/they're" rules are all the
> same. Anyway, what does Canadian-ese have to do with anything?

<snip>
--
> David Streeter, "an internet god" -- Dave Barry
> http://home.att.net/~dwstreeter
> Remove the naughty bit from my address to reply
> Expect a train on ANY track at ANY time.
> "Jerry died broke. We only have a few hundred thousand in the bank."
> - Deborah Koons Garcia

It was in reference to the "EH" in Bob the Painter's reply post. It is not
common in the USA to hear that. In Canada I hear it all the time.
Got it now? Also English may not be a first language for many posters so
spelling and grammar mistakes are just that, mistakes.

Elector
Bob the Printer - 23 Sep 2005 21:17 GMT
> It was in reference to the "EH" in Bob the Painter's reply post. It is not
> common in the USA to hear that. In Canada I hear it all the time.
> Got it now? Also English may not be a first language for many posters so
> spelling and grammar mistakes are just that, mistakes.

NOT Bob the Painter, Bob the PRINTER! Geez, at least get that part right!

So I wonder if the original poster has decided to upgrade or cancel and
start over??

It's amazing how we can so easily get off the original subject...:-)
Elector - 24 Sep 2005 12:58 GMT
<snip>
> NOT Bob the Painter, Bob the PRINTER! Geez, at least get that part
> right!
[quoted text clipped - 3 lines]
>
> It's amazing how we can so easily get off the original subject...:-)

Ha ha look at my 7:39 am post. I corrected that error in your posting
name. My apology.
And don't you just love it when that happens? (off subject)

Elector
David S - 24 Sep 2005 00:51 GMT
><snip>
>> In American, Canadian, English, Indian, Australian, New Zealand and any
[quoted text clipped - 3 lines]
>It was in reference to the "EH" in Bob the Painter's reply post. It is not
>common in the USA to hear that. In Canada I hear it all the time.

I suspected that that might be what you were going for, but you were being
subtle, so I wasn't sure.

>Got it now? Also English may not be a first language for many posters so
>spelling and grammar mistakes are just that, mistakes.

This is not the case, however, for either you or the OP.

[BTW, I thought Outlook, even the Express version, was smart enough to
detach a signature when it had a proper delimiter.]
Signature

David Streeter, "an internet god" -- Dave Barry
http://home.att.net/~dwstreeter
Remove the naughty bit from my address to reply
Expect a train on ANY track at ANY time.
"Women need a reason to have sex. Men just need a place." - Billy Crystal

Elector - 23 Sep 2005 12:39 GMT
<snip>

Excuse me "Bob the Printer" not Painter :-)
Quick - 23 Sep 2005 17:24 GMT
> <snip>
>
> Excuse me "Bob the Printer" not Painter :-)

let me guess... you've got kids and you crossed
Bob the Printer with Bob the Builder?

On the ESN (English as Second Language) issue I've
found that those mistakes are very easily distinguished
from just plain bad English. In most cases sentence
structure, wording, phrases, colloquialisms, etc. all
make it pretty clear with a very small amount of context.
I would have to say that the OP simply used bad English.
There is no excuse.

-Quick
David S - 24 Sep 2005 00:56 GMT
On Fri, 23 Sep 2005 16:24:51 GMT, "Quick" <quick7135-news@NOSPAMyahoo.com>
chose to add this to the great equation of life, the universe, and
everything:

>On the ESN (English as Second Language) issue I've
>found that those mistakes are very easily distinguished
[quoted text clipped - 3 lines]
>I would have to say that the OP simply used bad English.
>There is no excuse.

While I hate to nitpick people who are defending me, that's "ESL." (No
doubt a reflex action, considering how often the acronym ESN occurs in this
group.) And as a point of information, it isn't ESL any more, it's ELL
(English Language Learners), at least in schools.

Signature

David Streeter, "an internet god" -- Dave Barry
http://home.att.net/~dwstreeter
Remove the naughty bit from my address to reply
Expect a train on ANY track at ANY time.
"There's pudding in the pillow." - Hot Lips Houlihan

Notan - 24 Sep 2005 01:12 GMT
> On Fri, 23 Sep 2005 16:24:51 GMT, "Quick" <quick7135-news@NOSPAMyahoo.com>
> chose to add this to the great equation of life, the universe, and
[quoted text clipped - 12 lines]
> group.) And as a point of information, it isn't ESL any more, it's ELL
> (English Language Learners), at least in schools.

I'm sorry, but the person who invented Political Correctness should
be hung by the balls, or ovaries, if appropriate. Or should I say,
"reproductive organs?"

Notan
Elmo P. Shagnasty - 24 Sep 2005 03:56 GMT
> And as a point of information, it isn't ESL any more, it's ELL
> (English Language Learners), at least in schools.

Friggin' school teachers are always changing the name of something,
under the very mistaken impression that changing the name will change
what it is.

ESL is what it is.  If that has a negative connotation, so be it--I
think it's earned.  However, changing it to ELL or anything else won't
change the connotation.  We all know what it is and what it means.
David S - 26 Sep 2005 03:43 GMT
On Fri, 23 Sep 2005 22:56:27 -0400, "Elmo P. Shagnasty"
<elmop@nastydesigns.com> chose to add this to the great equation of life,
the universe, and everything:

>> And as a point of information, it isn't ESL any more, it's ELL
>> (English Language Learners), at least in schools.
>
>ESL is what it is.  If that has a negative connotation, so be it--I
>think it's earned.  However, changing it to ELL or anything else won't
>change the connotation.  We all know what it is and what it means.

<At risk of going off onto an off-topic political argument...>

What's so negative about learning English? It beats living in a
predominantly-English speaking country and NOT bothering to learn it.
Anyway, all ESL means is that the person was brought up speaking a language
other than English. English will still be that person's second language
even if he or she learns to speak it better than their first language and
becomes more fluent in it than you or I or even a dictionary editor.

Signature

David Streeter, "an internet god" -- Dave Barry
http://home.att.net/~dwstreeter
Remove the naughty bit from my address to reply
Expect a train on ANY track at ANY time.
"[M]y belief, as an American, is that if I have to start understanding the
metric system, then the terrorists have won." - Dave Barry

Theodore Heise - 29 Sep 2005 04:22 GMT
> On Fri, 23 Sep 2005 16:24:51 GMT, "Quick" <quick7135-news@NOSPAMyahoo.com>
> chose to add this to the great equation of life, the universe, and
> everything:
>
> >On the ESN (English as Second Language) issue...

> While I hate to nitpick people who are defending me, that's "ESL." (No
> doubt a reflex action, considering how often the acronym ESN occurs in this
> group.) And as a point of information, it isn't ESL any more, it's ELL
> (English Language Learners), at least in schools.

Actually, my wife (who just finished a masters in education) tells me
that ELL is now obsolete and the correct terminology is ENL (English as
a new language).

Signature

Theodore (Ted) Heise     <theo@heise.nu>      Bloomington, IN, USA

clifto - 29 Sep 2005 18:06 GMT
>> While I hate to nitpick people who are defending me, that's "ESL." (No
>> doubt a reflex action, considering how often the acronym ESN occurs in this
[quoted text clipped - 4 lines]
> that ELL is now obsolete and the correct terminology is ENL (English as
> a new language).

Until next year, when they dream up some other politically correct but
logically illogical euphemism. Watch, in five years it'll be English
Cruelly Imposed Upon Poor Innocent Immigrants Who Have Transcended
Fascist Required Immigration Processes.

Signature

       If John McCain gets the 2008 Republican Presidential nomination,
          my vote for President will be a write-in for Jiang Zemin.

TeddeLI - 20 Sep 2005 17:06 GMT
>> I'm more then 24 months on a 59.99 family plan. I'd like to get 2 new
>> phones. Apparently I'm only eligible for one free upgrade from Verizon,
[quoted text clipped - 7 lines]
>
>Harold

Did he renew it with Verizon or at an independent reseller? I don't
think Verizon ever offered the V260. It was offered at Radio Shack and
other dealers.
Harold Sherrill - 20 Sep 2005 17:53 GMT
>>> I'm more then 24 months on a 59.99 family plan. I'd like to get 2 new
>>> phones. Apparently I'm only eligible for one free upgrade from Verizon,
[quoted text clipped - 14 lines]
> think Verizon ever offered the V260. It was offered at Radio Shack and
> other dealers.

I believe it was Radio Shack.
George - 17 Sep 2005 13:54 GMT
> I'm more then 24 months on a 59.99 family plan. I'd like to get 2 new
> phones. Apparently I'm only eligible for one free upgrade from Verizon, the
[quoted text clipped - 4 lines]
>
> thanks, dave

They frequently offer promos (buy one get up to 3 free etc) that work if
you are an existing customer. Then your free upgrade credit is used on
the first phone.
TeddeLI - 20 Sep 2005 17:11 GMT
>I'm more then 24 months on a 59.99 family plan. I'd like to get 2 new
>phones. Apparently I'm only eligible for one free upgrade from Verizon, the
[quoted text clipped - 4 lines]
>
>thanks, dave

If you got the phones at the same time they both should be eligible to
upgrade at least at a one or two year promotional price. The two year
price of a V276 is $69.99/phone
 
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