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Cellular Phone Forum / Providers / Verizon / November 2005Americas Choice (Family Share Plan) And Internet Connection Fees
I have one of the America's Choice Family Share Plans. I just purchased a new Treo phone and of course it is capable of connecting to the internet via, I believe, Verizons NationalAccess (40 to 60 kbps) network- the slower of the two data networks. Are there any fees above and beyond my normal monthly fee for using this service? If so, can I use my peak minutes toward the data connection? Can I connect to the internet all I want during off peak hours (nights - weekends)? > I have one of the America's Choice Family Share Plans. I just purchased a > new Treo phone and of course it is capable of connecting to the internet [quoted text clipped - 3 lines] > the data connection? Can I connect to the internet all I want during off > peak hours (nights - weekends)? Why not call vz and ask them? You might want to make two calls to see if both reps give the same answer. > > I have one of the America's Choice Family Share Plans. I just purchased a > > new Treo phone and of course it is capable of connecting to the internet [quoted text clipped - 6 lines] > Why not call vz and ask them? You might want to make two calls to see if both > reps give the same answer. These guys never cease to amuse me. I called Verizon- 4X and got 4 different answers. First I pretended I was a new customer and was assured that I could surf the internet all I wanted on a Treo (which I had not yet purchased) w/ out incurring any additional charges. To make a long story short, all of the answers I received were firm and authoritative yet contradictory. Of any company in the USA, Verizon is the most difficult to deal with as a customer- worse than the banks. Honesty, or lack thereof, appears to be a big issue when dealing w/ Verizon reps. Clearly they need to raise there pay rate and hire better quality people. Do away w/ the commission based guys as well. Seems to me they are very loosely monitored. I've found over the years that almost always they will give you misleading information so they can get the sale. So much so that it seems to be the rule rather than the exception. Anyway's, I'm no closer to knowing the answer now since I don't know who of the four to believe. I guess I'll have to dip my toes in the water slowly and watch the Verizon bill closely over the next few months. Next time I call I'll be sure to make a recording so I can play it back to the billing people when a dispute arises. As I see it, since they tell me that my conversation will be recorded for "training" purposes they have already consented to, and are aware of, my recording. [yada yada yada] > Next time I call I'll be sure to make a recording so I > can play it back to the billing people when a dispute > arises. As I see it, since they tell me that my > conversation will be recorded for "training" purposes > they have already consented to, and are aware of, my > recording. Do you think it might be easier to just get a copy of the plan contract and read it? -Quick > [yada yada yada] > [quoted text clipped - 9 lines] > > -Quick Easier than Usenet? Actually, no, I don't think it would be easier. I've been getting information this way for decades now and it's never let me down. You could call it a preference I suppose. What I like most is that it's quick. Much much quicker than Verizon. That said, since I'm so busy, perhaps you can help Quickie. Could you do me a personal favor and get me a copy of my plan contract? >> [yada yada yada] >> [quoted text clipped - 18 lines] > me a personal favor and get me a copy of my plan > contract? No. I'd rather hear about it after you take them down in court with your tape recording... -Quick > No. I'd rather hear about it after you take them down > in court with your tape recording... > > -Quick Funny you should mention this Quickie. Some years back I had another problem although the circumstances were a bit different. The disagreement was over an erroneous credit report w/ Verizon's land line/ Baby Bell unit. After several months of getting nowhere w/ Verizon I went down to the courthouse and filed. Without going into all of the details, I did gain a very favorable disposition by refusing to settle. A bit protracted but I eventually won damages, a judgment and so forth. As it relates to my current dilemma I don't think we're there just yet- they've not yet damaged me and clearly I'm doing everything in my power to prevent them from doing so, hence my original question, i.e., let's not be to eager. None the less I'm pleased that we've become buddies. Do call me buddy won't you Quickie? I'm so terribly fond of you. p.s., I do wish you would reconsider and fetch me a copy of Verizon's "small print". I'm sure it's all in there and I'll come away with a definitive answer to my original question. As I'm so pressed for time I would most appreciate your assistance. >> No. I'd rather hear about it after you take them down >> in court with your tape recording... [quoted text clipped - 24 lines] > original question. As I'm so pressed for time I would > most appreciate your assistance. Wow, I had no idea you were such a man of means and not one to trifle with. I'll get right on obtaining a copy for you to look at. Hang on just a minute... -Quick Well, lets go to court and make Verizon set up a phone that the blind people can use. They have the lgvx4500 and the 4650, but all the menues aren't accessable. >> No. I'd rather hear about it after you take them down >> in court with your tape recording... [quoted text clipped - 19 lines] > answer to my original question. As I'm so pressed for time I would most > appreciate your assistance. TROLL!!!! LAWSUIT UNHAPPY VICTIM!!! That's right. your a troll. you seem to like to call every person who disagrees with you a troll. So I'll do the same. Your Blind. What do you need ? Voice activated games to play? You willing to pay $1000.00 a month to pay for the software development for all that? Well? they owe you nothing. A cell phone is not a necessity. TROLLLL!!! > I have one of the America's Choice Family Share Plans. I > just purchased a new Treo phone and of course it is [quoted text clipped - 5 lines] > connection? Can I connect to the internet all I want > during off peak hours (nights - weekends)? Yes, no, sort of. If you didn't specify a data plan then I believe it defaults to the "pay as you go" data plan. That would be $0.15 per Kilobyte? If you want to use more there are plans for a fixed number of megabytes or the unlimited data plan for $49? It seem that you *may* not get charged and only use minutes if you connect to a dial-up ISP that is not VZW. For example my SBC DSL service came with dial-up access too. Call customer service and ask for data services and get clarification on what you have now and what alternatives are available to you. -Quick |
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