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Cellular Phone Forum / Providers / Verizon / February 2006ordering on-line
How long does it take to get a phone when you order on-line. I know people that started new service and had their phone the next day. I check my order status and it says, "We received your order, check back tomorrow." They already charged my credit card, why does it take so long to get a box off the shelf and put a label on it? Is there something more? -W Have ordered on-line twice. Both times received phone in 2 days. Send an email to PI-OnlineOrders@HQ.VerizonWireless.com (be sure to include your order number) and request the shipment tracking number. Check that number online with the applicable shipping company (i.e.; UPS, Fedex, DHL) to see where it is. EJ > How long does it take to get a phone when you order on-line. I know > people that started new service [quoted text clipped - 7 lines] > > -W > How long does it take to get a phone when you order on-line. I know > people that started new service [quoted text clipped - 5 lines] > off the shelf and put a > label on it? Is there something more? Did you order the phone from Verizon online? Or some other outfit? I've done two online transactions with VZW in the past and both times had the phone either the next day or the day after. Also, if I remember correctly, they didn't have me put it on a credit card, but on my regular phone bill. <snip> > Did you order the phone from Verizon online? Or some other outfit? > > I've done two online transactions with VZW in the past and both times had > the phone either the next day or the day after. Also, if I remember > correctly, they didn't have me put it on a credit card, but on my regular > phone bill. In every instance where I ordered from Verizon Wireless Online, the options were *what* credit card I was using. Amex, MC or Visa I have never in all the years with them seen *bill to your regular telephone* Elector Elector wrote on [Fri, 17 Feb 2006 12:46:17 GMT]: > <snip> >> Did you order the phone from Verizon online? Or some other outfit? [quoted text clipped - 8 lines] > Amex, MC or Visa I have never in all the years with them seen *bill to your > regular telephone* I have ordered once over the phone and put the phone on the phone bill, but online it's always only been credit card. Maybe check account. > In every instance where I ordered from Verizon Wireless Online, the > options were *what* credit card I was using. > Amex, MC or Visa I have never in all the years with them seen *bill to > your regular telephone* > > Elector My mistake, it was done over the phone, not on the internet... Still nothing, I check the order page on the web site and everyday it says, "We received your order, check back tomorrow." I called the 1877 number and the person on the other end read me some crap off a sheet of paper. When I have ordered over the phone I would get it the next day. (Accessories and a phone) when the office next to ours ordered a phone they had it the next day and he was suprised because he ordered it in the evening. Is there something more to this then walking over to a shelf, picking my phone box off the shelf, possible entering the data into verizons computer, sticking a label on it and waiting for the evening pickup? -W > Still nothing, I check the order page on the web site and > everyday it says, "We received your order, check back [quoted text clipped - 4 lines] > to ours ordered a phone they had it the next day and he > was suprised because he ordered it in the evening. Maybe you should see how the office next to yours entered their order? -Quick I have wanted to but the guy is hard to catch (we both do this thing called work.) To pocess the phone it shouldn't take a week. My old phone is old and the last time I dropped it, it came apart. I was able to get it back together, exceot for the direction keypad but it wont last too much longer. I have been very disapointed with Verizon's selection of phones, having to wait and then getting a numb robot reading a statement off a card instead of trying to help me. Some time around Sat, 18 Feb 2006 01:24:59 GMT (give or take a month), someone who says they are named "Quick" <quick7135-news@NOSPAMyahoo.com> fired up the tubes on the teletype and rambled on about: >Maybe you should see how the office next to yours >entered their order? -W S.F dude wrote on [Fri, 17 Feb 2006 21:01:24 -0500]: > I have wanted to but the guy is hard to catch (we both do this thing called work.) To pocess the > phone it shouldn't take a week. Set your linewrap to 72 please. > My old phone is old and the last time I dropped it, it came apart. I was able to get it back > together, exceot for the direction keypad but it wont last too much longer. I have been very > disapointed with Verizon's selection of phones, having to wait and then getting a numb robot reading > a statement off a card instead of trying to help me. Call back, you may get someone who cares. On Thu, 16 Feb 2006 18:39:46 -0500, S.F. dude <PleaseSpamMe@myEmail.com> chose to add this to the great equation of life, the universe, and everything: >How long does it take to get a phone when you order on-line. I know people that started new service >and had their phone the next day. I check my order status and it says, "We received your order, >check back tomorrow." > >They already charged my credit card, why does it take so long to get a box off the shelf and put a >label on it? Is there something more? In November, I ordered late on a Sunday night. As of Wednesday morning, the web site still said that. Wednesday afternoon, it said it had been shipped. It arrived Thursday. Friday morning, the battery hadn't fully charged yet, so I didn't activate it. When I got home late Friday night, the online activation didn't work. I tried again in the morning, then called the number for help and a nice lady activated it for me. The first time I tried *228-1, it failed, but it worked the second time. I can't answer about the credit card, as this phone was free, but two years before that, I walked into a store and got a phone and they charged it to my VZW bill the next month.  SignatureDavid Streeter, "a guy's guy" -- Dave Barry http://home.att.net/~dwstreeter Remove the naughty bit from my address to reply Expect a train on ANY track at ANY time. "Sir, I need you to dig in now. It wasn't a nightmare. You really are the president." - Charlie Young Ordered on the 14th in the morning, arrived today the 23rd. Far too long to wait for an on-line order. I was talking to the FedEx guy and he said that everything gets shipped from Texas to some state up north (forgot what he said) and then to its destination. He couldn't give me anymore details. I guess they closed the Tampa shipping office? -- South Florida Dude Have always received my on-line orders in two days. Maybe it's just where I live in the Midwest. Anyway, go to FedEx.com and entered the tracking number. It will give you all the details of where product was shipped and all the stops along the way. EJ > Ordered on the 14th in the morning, arrived today the 23rd. > Far too long to wait for an on-line order. [quoted text clipped - 6 lines] > -- > South Florida Dude > Ordered on the 14th in the morning, arrived today the 23rd. > Far too long to wait for an on-line order. [quoted text clipped - 3 lines] > > I guess they closed the Tampa shipping office? VZW appears to have a processing problem. I ordered a 58" Wind Chime online Wednesday evening at 6:30 PM. Standard shipping UPS Ground from Omaha, NE. When I got home (Wichita, KS) on Friday at 4:45 PM it was here waiting for me. > > Ordered on the 14th in the morning, arrived today the 23rd. > > Far too long to wait for an on-line order. [quoted text clipped - 10 lines] > When I got home (Wichita, KS) on Friday at 4:45 PM it was here waiting for > me. Huh? Wind Chime? Notan >> > Ordered on the 14th in the morning, arrived today the 23rd. >> > Far too long to wait for an on-line order. [quoted text clipped - 13 lines] > > Huh? Wind Chime? Doubles as an external antenna... <gdr> SignatureJoe Makowiec http://makowiec.org/ Email: http://makowiec.org/contact/?Joe > Huh? Wind Chime? > > Notan Yeah, wind chime.... Or weren't you aware that this NG is now the 'wind chime' newsgroup?? It's waaaayyy cheaper than cell phone service, and in many cases is just as effective...:-) > Yeah, wind chime.... Or weren't you aware that this NG is now the 'wind > chime' newsgroup?? > > It's waaaayyy cheaper than cell phone service, and in many cases is just as > effective...:-) LMAO (Wouldn't you love to live next door to the 58" wind chime?) I'm sure what he/she meant was that they ordered a ringtone that annoys everyone by sounding like a 58" wind chime. I do most of my shopping on-line, never have a problem, unless item is back ordered which I am informed about. My previous orders from verizon have been there in two days. this time it took ten, with no explanation. Very disappointed with this transaction for many reasons. Some time around Fri, 24 Feb 2006 00:00:31 -0600 (give or take a month), someone who says they are named "IMHO IIRC" <NOSPAM@NOSPAM.NOSPAM> fired up the tubes on the teletype and rambled on about: >I ordered a 58" Wind Chime online Wednesday evening at 6:30 PM. >Standard shipping UPS Ground from Omaha, NE. >When I got home (Wichita, KS) on Friday at 4:45 PM it was here waiting for >me. -- South Florida Dude |
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