Has anyone ever gotten a response for support sent via email? I've sent
three messages via their web page over the last few months and not one
has been replied to.

I know 5 people with T-mobile to go {prepaid phone}.
I only know one of them that had problems, everyone else seems to like
theres just fine, and free of problems . Is anyone out there having any
problems? The one I know that had problems was told her number was stolen

Someone gave me a Sidekick 1 with a three digit password and (obviously) no
information of his I want to keep. He didn't give me the password.
Entering three digit codes seems to be a laborious business involving
turning off the unit and rebooting every four tries.

Does anyone know if the trade in/up deals T-Mobile offers from time to
time apply to pay as you go customers?